FAQ

1. How long does shipping take?

Orders are typically delivered within 5–10 business days, depending on your location.

2. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS (where available).

3. What payment methods do you accept?

We accept secure online payments through the payment options available at checkout.

4. Can I cancel my order?

Yes, orders can usually be cancelled before they are shipped. Once an order has been dispatched, cancellation may not be possible.

5. What is your return policy?

Returns can be requested within 7 days of delivery, provided the item is unused and in its original condition. Please see our Refund & Return Policy for full details.

6. What should I do if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery with clear photos or videos. Our team will review your request and help resolve the issue.

7. How can I contact BloomHeaven?

You can reach our customer support team through the Contact Us page or by emailing support@bloomheaven.in.

Thank you for shopping with BloomHeaven!